Return & Cancellation Policy

At Chittoria, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and cancellation process to ensure a hassle-free experience.

7 Days Return Policy

We proudly offer a 7 Days Return Policy. If you are not satisfied with your product, you can return it within 7 days from the date of delivery.

• The item must be unused, unworn, and in the exact condition you received it.
• All original packaging, tags, manuals, and warranty cards must be intact and included.
• Proof of purchase or receipt must be provided when requesting a return.

Cancellation Policy

You can cancel your order easily if it has not yet been processed or shipped.

• Before Dispatch: Orders can be cancelled at any time before they are handed over to our delivery partners. You will receive a full refund.
• After Dispatch: If the order is already in transit, you can refuse the delivery or request a return within the 7-day window once received.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within 5-7 business days. For Cash on Delivery (COD) orders, refunds will be processed to your provided bank account.

Non-Returnable Items

Please note that certain items cannot be returned due to hygiene and safety reasons, or if they are custom-made/personalized. Items purchased during clearance sales or flash sales might also be non-returnable unless defective.